To support these operational demands, most SaaS businesses have embraced cloud native architectures consisting of microservices, 3rd party APIs, polyglot persistence, containers and serverless.
The complexity, ephemerality, dependencies and talent gap with cloud native architectures make them unwieldy to observe, diagnose and remediate. Traditional commercial monitoring tools born in a prior era are ill-suited to these demands.
Open source and IaaS monitoring tools (e.g. Prometheus, Grafana, FluentD, ELK, Jaeger, AWS Cloudwatch, Azure Monitor, etc.) and the data they collect are a necessary foundation, they aren’t sufficient to meet the demands of a dynamic SaaS business.
OpsCruise delivers a smart-layer on top of open telemetry which predicts degradations and automates causal analysis. For SaaS business, this ensures SLAs aren’t breached, optimizes cloud resource utilization and enables more services and customers without a commensurate increase in support staff. All at 1/3 of the cost of legacy proprietary monitoring tools.
Curated, embedded and supported open source & cloud monitoring stack unlike alternatives that only integrate with these tools.
Benefit: Future safe, Data ownership, Lower costs
Contextually unifies telemetry and config data into a native object model unlike alternatives that keep telemetry siloed.
Benefit: Real time full stack
understanding of App
Auto-learns normal behavior and predictively detects emerging problems unlike alternatives that use thresholds or simple statistical deviation.
Benefit: No more thresholds and catch degradations before impact
Trace flows between App components and cloud services unlike alternatives that require code changes.
Benefit: Real time visibility of dependencies across App services
Uses AI reasoning encoding SME expertise into KB for auto diagnostics unlike alternatives that require engineer to explore graphs, charts and logfiles.
Benefit: Accelerates MTTR 10x Involves and fewer Dev & Ops staff
Alerts trigger remediation in Operators or external automation/ runbook unlike alternatives that don’t act on issues.
Benefit: Accelerates MTTR reducing DIY for routine problem scenarios