Windward Consulting empowers clients to plan, build, and operate highly efficient IT infrastructures and

services that are tightly aligned with business processes. Since 1997, we have provided Service Management, AIOps,and DevOps solutions to over 500 clients around the globe with more than 3,000 projects. This experience and expertise enable Windward to serve as a trusted partner, providing clients with a unique blend of expert process knowledge, technology acumen and deep operational experience.

Windward helps the digital business drive a fundamental shift to cloud-native applications that leverage scale, agile deployment and management through three solution offerings:

Service-Centric IT Modernationization (

  • IT Service and operations management assessment and strategy
  • Tool evaluation and selection
  • Implementation roadmap and investment planning
  • POC oversight and execution

Observability Integration

  • Deployment of Opscruise; and metric, log and event monitoring tools such as CNCF's Prometheus and Loki.
  • Integration between monitoring and Opscruise observability platform
  • Integration with ITSM systems for incident management
  • Integration with continuous integration and deployment platforms

Observability as a Service (

  • Deployment and integration of observability stack for modern infrastructures
  • Ongoing support and maintenance of stack
  • Create and enhance reports, dashboards, and workflows
  • Support calls directly from end-users
  • Proactively troubleshoot platform issues
  • Upgrade planning and testing coordination
  • Tuning of platform, applications, and integrations